Who We Serve

Every grid domain has its own operating reality. Our approach adapts to yours.

We support Emerson's OSI Monarch™ SCADA, EMS, and ADMS platform across the real-time SCADA core and its transmission, distribution, and generation applications — bringing domain-specific judgment to every engagement rather than a one-size-fits-all playbook.

SCADA Focus Areas
FEP & ProtocolsICCP / TASE.2AOR & User AccessAlarm ManagementHistorian & BackupsDisplays & Tagging

Related services: Support & Troubleshooting, Configuration, System Administration

SCADA

The real-time core every transmission, distribution, and generation application depends on

Before EMS or ADMS applications can do their job, the SCADA layer has to get the fundamentals right — clean telemetry from the field, reliable control center-to-control center exchange, and a database and display environment operators can trust.

Common Challenges

  • RTU/IED communication issues across mixed protocols
  • ICCP links unstable or misconfigured between control centers
  • Alarm floods & inconsistent multi-level tagging
  • Database health issues degrading display & calculation performance

How We Help

  • FEP configuration & protocol analysis — DNP3, IEC 101/104, Modbus, TeleGyr, Conitel
  • ICCP (TASE.2) link engineering between control centers
  • User access, Areas of Responsibility (AOR), alarm & tagging design
  • SCADA modeling, calculations & interfaces with other systems
  • Historian archival, backups, database health & performance testing
  • Tabular & one-line diagram display customization
Transmission

Keeping bulk power observable, stable, and compliant

Transmission operators run on tight margins for error — state estimation accuracy, contingency analysis performance, and interconnection reliability all depend on an EMS platform that performs under pressure.

Common Challenges

  • Aging EMS platforms nearing end of support
  • State estimation accuracy & convergence issues
  • ICCP interoperability across balancing authorities
  • Limited System Operating Limit (SOL) visibility & exceedance tracking
  • New FERC/NERC/RTO requirements outpacing current software versions

How We Help

  • EMS support & state estimation tuning
  • Network model database engineering — internal & external accuracy
  • Power flow studies for short- and long-term planning
  • Contingency analysis, SOL definition & dynamic coloring configuration
  • ICCP link integration & commissioning
  • Compliance calculation updates — e.g. FERC 881 ambient-adjusted ratings
  • OTS scenario development for operator training
Transmission Focus Areas
EMSState EstimationContingency AnalysisICCPNetwork ModelPower Flow StudiesOTS Scenarios

Related services: Support & Troubleshooting, Configuration, Compliance Updates

Distribution Focus Areas
ADMSFLISRVolt/VARDistribution State EstimatorShort-Circuit AnalysisDER IntegrationStorm Response

Related services: Configuration, System Administration, Training

Distribution

Giving operators visibility and control down to the feeder

Distribution automation raises the stakes on data quality and operator workflow — from FLISR logic to storm-event alarm floods, the system has to support the operator, not overwhelm them.

Common Challenges

  • Manual switching & limited feeder visibility
  • Growing DER integration complexity
  • Alarm floods during storm events
  • Fault protection coordination & short-circuit study gaps across the feeder

How We Help

  • ADMS support — FLISR, Volt/VAR optimization & feeder reconfiguration
  • Distribution power flow & distribution state estimator configuration
  • Short-circuit & fault protection analysis
  • Operator console & HMI modernization
  • Automated-workflow operator training
Generation

Bringing new and legacy generation assets onto one reliable platform

From conventional plants to growing renewable portfolios, generation owners need SCADA and control infrastructure that scales — and integrates cleanly with enterprise EMS and market systems.

Common Challenges

  • Aging SCADA at multi-unit generation sites
  • Interconnecting new assets to existing control infrastructure
  • Alarm management across plant & enterprise SCADA
  • Tightening ISO/RTO deviation tolerances for wind & solar DIRs
  • Limited visibility into ACE, reserves, and load/frequency performance

How We Help

  • SCADA consulting & architecture design — unit & tie-line modeling
  • Integration & commissioning for new interconnections
  • Load & Frequency Control, ACE tuning & energy market control support
  • FAT/SAT support for asset go-live
  • DIR deviation-threshold calculation updates — e.g. MISO UDE, DFE_T tolerance changes
Generation Focus Areas
Plant SCADAUnit CommissioningRenewables IntegrationLoad & Frequency ControlACEEnergy Market Control

Related services: System Administration, Migrations, Compliance Updates

Don't see your exact situation here?

Every control system environment has its own history. Tell us about yours and we'll tell you how we can help.