We don't spread ourselves across every SCADA/EMS/ADMS platform on the market. Intenertech focuses exclusively on Emerson's OSI Monarch™ platform — so our depth runs deeper than a generalist integrator's ever could.
We provide day-to-day and long-term administration of your system — keeping SCADA, EMS, and ADMS applications running reliably for your operations team. The grid doesn't stand still, so the system can't either: as new lines, RTUs, and ICCP links come online, we keep the network model and databases current — following your team's own workflows, processes, and procedures.
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We migrate utilities from other SCADA/EMS/ADMS vendors onto Emerson's OSI Monarch™ platform — converting displays and databases so your operational data, logic, and history make the move with you.
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Whether you need new functionality, need to meet a compliance deadline, or just need to fix bugs, we manage the full patch and upgrade lifecycle for your system — validating every change in a test environment before it reaches production.
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We configure and build your displays, databases, and calculations around how your operators actually work — sharpening situational awareness and speeding up decision-making, not just checking a configuration box. That spans everything from single-line diagram design to the complex real-time calculations and custom logic your system needs to meet new regulatory requirements.
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When something isn't behaving as expected, you don't have to figure it out alone. We diagnose root causes across your system — from state estimation anomalies to display and data issues. Where the fix is configuration-based, we resolve it directly. Where it turns out to be a genuine software defect, we do the diagnostic legwork — gathering logs, reproduction steps, and root-cause findings — and build the support case so it's ready to act on the moment it reaches the vendor. We stay engaged throughout, so your team always has a direct line of support alongside the vendor process.
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We train operators and administrators on OSI Monarch™ systems and workflows — including building out scenarios on your Operator Training System (OTS) — so your team can run day-to-day operations, and handle the unexpected, with confidence, not dependence on outside support.
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NERC, FERC, ISO, and RTO requirements evolve faster than software release cycles. We create, modify, and convert the sophisticated calculations and custom programs your SCADA, EMS, and ADMS applications need — so when your current version doesn't yet support a new requirement natively, you're not stuck waiting on a vendor roadmap to stay compliant.
We update rating logic, seasonal profiles, and real-time ambient-adjusted rating calculations so your EMS reflects the new FERC 881 requirements.
We update the deviation-threshold calculation logic behind MISO's Uninstructed Deviation Enhancement (UDE) for DIRs to reflect the new methodology.
As EXE_T & DFE_T tolerance bands for DIRs (wind and solar) tighten from 12% down to 4% of the average setpoint, we update the underlying EMS calculations and validation logic to keep resources within the new window.
Any regulatory or market-driven change that requires new formulas, logic blocks, or application updates — when your current SCADA/EMS/ADMS version doesn't support it — we can build it.
Whether you need a second opinion on your OSI Monarch™ environment or a full delivery team, we scale to fit the shape of the problem.
Short-term, high-leverage engagements — architecture reviews, second opinions, and strategic roadmapping.
Our engineers integrate directly into your team for the duration of a project or an ongoing operational need.
End-to-end ownership of a defined scope — from design through commissioning — with clear milestones.
Continued SME availability after go-live — for tuning, troubleshooting, and workflow refinement.
Tell us where you are today — assessment, design, or mid-project recovery — and we'll help you map the right scope.